#HTE

Not a death spiral, I’m trapped in a closed loop of customer experience

Much, much worse than a vicious circle

Something for the Weekend, Sir?  I’ve got myself stuck in a ring. Yes, again. Medical assistance may be required.…

http://go.theregister.com/feed/www.theregister.co.uk/2019/10/11/not_a_death_spiral_im_trapped_in_a_closed_loop_of_customer_experience/